The Totally Tourism story
Totally Tourism established in 1999, with many of our brands having proudly stood at the forefront of the tourism industry for many years before this. We’ve embraced the privilege of welcoming guests to our unique environments, providing access and exceptional experiences.
Exploring together
For decades, our travel company has proudly stood at the forefront of the tourism industry, dedicated to crafting remarkable journeys for adventurers far and wide. Established in the early days of travel, we have continuously adapted and evolved, ensuring that each trip provides not just a itinerary but a memorable experience that resonates long after travelers return home.
Connecting people to places
Our deep roots in the community and extensive knowledge of global destinations have allowed us to forge lasting relationships with local cultures, enabling us to promote sustainable tourism practices that respect the environment and empower local economies.
As we look back on our rich history, it’s clear that our enduring commitment to both our travelers and the planet has shaped our identity and continues to guide our mission of connecting individuals with unforgettable experiences worldwide.
Our journey through time: key milestones
Explore the significant moments that have shaped our company. Each milestone represents our commitment to excellence in tourism.
1972
Challenge Rafting
Danes Shotover Rafts was established in 1972. The Raging Thunder brand was used for a short period in the mid 90’s and became Challenge Rafting in 1996. By the late 1980s, rafting was one of Queenstown’s top paid attractions for international visitors. As rafting became more popular, so did the need for formal regulation and safety standards and Queenstown operators built strong reputations for professionalism. Queenstown rafting companies have focused heavily on sustainability and river conservation working with local authorities to maintain river ecosystems.
1978
Harris Mountains Heli-Ski
Paul Scaife started his own heli-ski operation in New Zealand after experience heli-ski in Canada. It soon became the largest heli-ski operation outside of North America.
1986
The Helicopter Line
The Helicopter Line was listed on the New Zealand Stock Exchange in 1986.
1996
Mitre Peak Cruises
In 1996, the company started with one boat, Ariki Tai, a salt house design out of Havelock. They operated one boat until MP1 was commissioned in 2000. MP2 was commissioned in 2005. Passenger numbers grew on average 50% that year.
1996
Glacier Helicopters
Glacier Helicoptrs was incorporated in August 1980.
1999
Totally Tourism
Totally Tourism was founded in June 1999.
2013
Arrival of new generation Gippsland GA8 Airvans.
Milford Sound Flights’ new Airvan passed through its ‘crossing of the guard’ at Queenstown Airport on 30 April 2013 following its first passenger flight.
2024
New to the fleet
The first T2 arrives in Queenstown
Our team
Meet our dedicated team, committed to supporting our family of brands with expertise, innovation, and care. Together, we bring a shared passion for excellence and collaboration, ensuring every part of the business runs smoothly and successfully.
Mark Quickfall
Owner / Director
Mark guides Totally Tourism and its businesses with experience, ambition, and a steady hand.
Brad Patterson
Group Sales Manager
Heading up group sales, Brad is results-driven with an eye for opportunity and a passion for people.
Nicki Miller
Group Marketing Manager
Combining creativity with strategy, Nicki manages our marketing channels and brand experiences.
Polly Caldwell
Group Human Resource Manager
Polly supports all our operations with recruitment, compliance and employee culture.
Dionne Savage
Group Finance Manager
Dionne is our financial navigator, keeping the numbers balanced and the team on track.
James Scurrah
Group ICT Manager
James is our IT aligner, ensuring systems run smoothly, securely, and efficiently.
Sam Baker
Sales and Marketing Executive
Sam is committed to a seamless customer journey and knows our products inside and out.
Momo Li
Sales Manager - Greater China
Momo builds strong relationships for guests from Greater China.
Jaimie Moscarello
Sales and Marketing Coordinator
Jaimie is the organisational powerhouse behind the sales and marketing team.
Britt Davies
Graphic Designer
The creative eye behind the brand’s, Britt transforms ideas into designs that inspire and engage.
Amy Bradley
Accounts
Amy is our numbers guru making sure bills are paid, budgets are balanced, and everything adds up.
Sophie Reid
Accounts Administrator
Skilled number detective, Sophie helps the team with anything finance-related keeping processes seamless.
Demian Küster
Support Executive
Demian's our dependable problem solver who keeps everything moving behind the scenes.
Diana Yeatman
Payroll Administrator / Accounts
Diana ensures every detail adds up and every payday runs like clockwork.
Ben Davis
Operations Executive
Ben is a practical hands on operator, always ready to make things happen.
Hiroshi Ozaki
Systems Executive
The quiet achiever behind the tech, keeping systems secure and performing at their best.
